Crews book in policy without reading the policy.
Kwame Asante
·
Ostrander Utilities
96%
of trips in policy
The problem
Field trips kept landing out of policy, and every claim needed a conversation.
What changed
Policy rules now sit inside FLARE. Crew leads see what is allowed before they book, and managers approve in Slack.
The result
96% of trips in policy, and expense reviews down to minutes.
